How SiteToDesk works · Plans, setup and FAQ
SiteToDesk

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How SiteToDesk works,
start to finish.

Everything you get, what it costs, how we connect to your software, and where your files live. No jargon, no surprises.

How it works

From sign-up to getting paid.

1

Sign up

Fill in the 10-minute Join form.

  • Your business details and logo
  • Your HST number, WSIB and insurance
  • Your rates, your costs and your payment terms
2

We set up your office

We build your quote and invoice templates and your price book.

  • Send us 2 or 3 of your old quotes so we match your style
  • Your first test quote is free
  • You send us a quick invite from your QuickBooks or other software, so we can enter your quotes and invoices for you. No passwords needed. Here’s how
3

Send us jobs

Send the job details straight from your phone.

  • A voice note and photos by WhatsApp or Telegram
  • Or an email to hello@sitetodesk.ca
  • Just describe the job the way you’d explain it to an office assistant
4

Check it and send it

Your quote is waiting the same business day.

  • Jobs sent by 3 pm come back the same day, later ones next morning
  • It’s in your own software, or as a PDF
  • Change anything you want, then you hit send
5

Get paid and stay on top

We keep the paperwork moving after the quote.

  • Deposit, progress and final invoices
  • Payment reminders and lead follow-ups drafted for you
  • Monthly job and profit reports on the Full Office plan

What we do

Everything we take off your plate.

Quotes and estimates

  • Built from your photos, measurements and voice note
  • Your logo, your wording, your prices from your price book
  • Your exclusions, deposit and payment terms on every quote
  • Good, Better, Best options when you want them
  • Your WSIB clearance and insurance certificate attached

Invoices and getting paid

  • Deposit, progress and final invoices
  • Entered in your own QuickBooks or other software
  • A weekly list of who still owes you
  • Friendly payment reminder emails drafted for overdue invoices

Email and lead replies

  • New leads get a reply drafted the same day
  • Questions from customers answered in your voice
  • Everything waits as a draft for you to send

Lead follow-ups

  • A friendly reminder email drafted for every quote with no answer after a week
  • Keeps warm jobs from going cold

Accept online and pay the deposit

  • We switch on online approval and deposits in your own software
  • Customers click accept and pay, so jobs lock in faster

Job and profit reports

  • A monthly report on every job: billed, cost and what you made
  • A profit and loss summary for the month
  • Sub and supplier invoices tracked against each job’s budget

Your private profit check

  • Your cost next to your price on every quote
  • Only you see it. It never goes on anything a customer sees

WSIB, insurance and licences

  • We keep your WSIB clearance and certificate of insurance on file
  • We remind you before they expire, so an expired one never goes out

Your price book

  • Your rates, your costs and how you estimate materials, saved to your profile
  • Prices change? Text us and every quote after uses the new number

Review requests

  • A short “would you leave us a Google review?” message drafted after each job

Instagram and social media

Add-on, priced separately
  • Posts and videos from your job photos, handled by our marketing partner

Plans

What’s in each plan.

Starter

$299 /month

For trades sending a few quotes a month.

  • Up to 8 quotes a month
  • All invoicing: deposit, progress, final
  • Weekly “who owes you” list
  • Payment reminders drafted
  • Your price book and templates
  • WSIB and insurance on every quote
Choose Starter

Pro

$549 /month

Everything in Starter, plus:

  • Up to 20 quotes a month
  • Email and lead replies drafted
  • Lead follow-ups
  • Good, Better, Best quotes
  • Online accept and deposit set up
  • Review requests
Choose Pro

Full Office

$899 /month

Everything in Pro, plus:

  • Up to 35 quotes a month
  • Job profit tracking against sub and supplier invoices
  • Monthly job reports
  • Monthly profit and loss summary
  • Your private profit check on every quote
Choose Full Office
More than 35 quotes a month?

Bigger crews, several estimators or large commercial bids get a custom plan built around how you work.

Ask about a custom plan

Costs

What you pay, and what you don’t.

The numbers

Monthly plan$299 to $899
Over 35 quotes a monthCustom plan
One-time setup (templates and price book)$250
Launch offer, first 60 days (2 spots left)$199/month, no setup fee
First test quoteFree
Instagram and social media add-onPriced separately

All prices in Canadian dollars, plus HST.

The fine print, in plain words

  • Month to month. Cancel with 30 days’ notice, no fee.
  • Busy month and go over your quotes? We’ll tell you and suggest the plan that fits. No surprise charges.
  • Regularly over 35 quotes a month? We’ll set you up on a custom plan.
  • Your own software (like QuickBooks) stays on your own account and bill.
  • Nothing to install and no new app to learn.

Your software

Connecting your QuickBooks takes a minute.

You never give us your password. You invite us from inside QuickBooks, and you can remove us anytime.

QuickBooks Online

  1. In QuickBooks, click the gear ⚙, then Manage users.
  2. Open the Accounting firms tab and click Invite.
  3. Type hello@sitetodesk.ca and click Save.
  4. We accept the invite, and we’re in. That’s it.

Adding us as your accounting firm doesn’t use up one of your QuickBooks user spots. To remove us later, go back to Manage users and remove SiteToDesk.

Jobber, Housecall Pro and others

Same idea. In your software’s Team or Users settings, add hello@sitetodesk.ca as a user. We’ll walk you through it on the phone if you like.

No software yet? No problem. We send you finished PDFs, and we’ll tell you if a switch would save you time. Your call.

Your files and privacy

Where everything lives.

In your own software

  • Quotes and invoices go straight into your QuickBooks or other program
  • Your customer list stays yours

In your private SiteToDesk folder

  • Your profile, price book, certificates and finished documents
  • Kept in a secure, backed-up folder just for your business
  • Ask for a copy anytime, or ask us to delete it

Nothing goes out without you

  • We draft every quote, invoice and email
  • You check it and you hit send
  • We never email or text your customers

What we never ask for

  • No passwords
  • No banking details
  • No SIN
  • Your costs and margins never appear on anything a customer sees

More detail in our privacy policy.

FAQ

Questions trades ask us.

Do I have to give you my QuickBooks password?

No, never. You invite us from inside QuickBooks: gear ⚙, then Manage users, then the Accounting firms tab, then Invite, and type hello@sitetodesk.ca. You can remove us the same way anytime.

What can you see once I add you to QuickBooks?

As your accounting firm, QuickBooks gives us access to your whole company file, the same as a bookkeeper. We only work on what you ask for, and your confidentiality is in writing in our service agreement.

Does adding you use up one of my QuickBooks users?

No. Accounting firms don’t count toward your QuickBooks user limit, so it works even on the Simple Start plan.

What if I use Jobber, Housecall Pro or something else?

Same idea: add hello@sitetodesk.ca as a user in your software’s Team or Users settings. No software yet? We send you finished PDFs.

Do I need to install anything?

No. Nothing to install and no new app. You keep using your phone, your WhatsApp and your own software.

Where are my files kept?

Quotes and invoices go into your own software. Your profile, price book and certificates are kept in a private, backed-up SiteToDesk folder just for your business. Ask for a copy or to delete it anytime.

Will you send anything to my customers?

Never. We draft, you review and send. Every quote, invoice and email goes out from you.

Whose prices do you use?

Yours. We build your price book from your rates and two or three of your old quotes, and we never change a price without your OK.

How fast is it?

Jobs sent by 3 pm come back the same business day. Later than that, next morning.

Is there a contract?

Month to month, 30 days’ notice, no cancellation fee. Your customer list and prices stay private, in writing.

Which trades do you work with?

General contractors, painters, electricians, plumbers, HVAC, reno, drywall and flooring crews, and auto detailers across the GTA.

Ready to hand off the paperwork?
Join nowGet a free test quote